Terms & Conditions

Welcome to Shukala.
By accessing or using our website www.shukala.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

🛍️ Products & Services

Shukala specializes in women’s ethnic wear, including ready-made and stitched garments.
Product images are for representation purposes only. Minor variations in color, design, or embroidery may occur due to lighting, photography, or screen resolution.
Measurements provided in size charts are approximate and meant for guidance only.

📦 Orders & Payments

All prices listed on the website are in Indian Rupees (INR).
Orders will be processed only after successful payment.
Shukala reserves the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity

If an order is cancelled after payment, the amount will be refunded as per our Refund Policy.

🚫 Cancellations

Orders can be cancelled only before dispatch.
Once the order has been shipped, cancellation is not permitted.

🔁 Returns & Refunds

Returns or refunds are accepted only in cases of damaged, defective, or incorrect products.
Customized, stitched, altered, or discounted items are non-returnable.
Please refer to our Refund & Return Policy page for full details.

🚚 Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.
Shukala is not responsible for delays caused by courier partners once the order has been dispatched.

👗 Product Care & Usage

Customers are advised to follow wash care instructions provided with the product.
Shukala is not responsible for damage caused due to improper washing, handling, or maintenance.

🔐 Intellectual Property

All content on this website, including images, logos, text, graphics, and designs, is the exclusive property of Shukala.
Any unauthorized copying, reproduction, or use of content is strictly prohibited.

🔒 Privacy

Personal information shared by customers is handled securely.
We do not sell, rent, or share customer data with third parties except as required to process orders.
Please refer to our Privacy Policy for more details.

⚖️ Limitation of Liability

Shukala shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Liability, if any, shall not exceed the value of the product purchased.

📝 Modifications to Terms

Shukala reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon being posted on the website.

📞 Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📱 Phone / WhatsApp:
+91 82484 12029
+91 99946 73759

🕒 Business Hours:
Monday – Saturday | 10:00 AM – 7:00 PM